OUR FIRST PRIORITY IS THE HEALTH & SAFETY OF THE VERDUYN TARPS COMMUNITY.
As you well know, the situation regarding COVID-19 is evolving rapidly in Canada and the U.S. As a result of statements from public health authorities, we will be implementing decisive measures to do our part in social distancing to help reduce the spread of COVID-19.
Effective this week, entry to Verduyn Tarps’ buildings are restricted to employees only. As much as possible, communication between the public and staff of Verduyn Tarps should take place over the phone, by email, or by video conferencing. Non-essential visits to Verduyn Tarps locations should be postponed until further notice.
In an effort to maintain the supply of products and services to our customers, special procedures will be followed to reduce closed-space interactions.
Signs will be posted on the doors of our buildings refusing entry to non-employees. Please call the number on the sign to be advised by a Verduyn Tarps employee on how to proceed with your transaction. In all cases, if you are required to be met by an employee, they will meet you outside of our buildings. Please maintain a reasonable distance. Employees are instructed to wash their hands upon every entry and re-entry to the building.
SLIDER SALES: When in-person meetings are necessary, please pre-arrange with your Sales Rep. Meetings should take place outside of Verduyn Tarps buildings. Where possible, any paperwork should be completed electronically to reduce high-touch surface transmission.
PARTS & EQUIPMENT: Please order parts by phone or online for pick up or delivery. If picking up, please call the location upon arrival and you will be met outside.
We are not accepting cash payments. We are only accepting credit cards or business checks that are already made out ahead of time.
Please note we will not be accepting any product returns until further notice.
SERVICE: Please pre-arrange drop-off and pick-up of trailers for servicing. If you arrive without notice - do not enter the building - please call the number listed on the door sign. You will be directed by a member of our service team.
Contact information for each branch is listed below. Do not hesitate to contact us with questions or for instructions on how to proceed with business.
We ask for your patience as we make this difficult but critical transition and thank you for helping us maintain a safe and healthy workplace.
We encourage everyone in the Verduyn Tarps community to exercise caution but do not panic. Wash your hands. Keep your distance. Be patient and understanding. Be mindful of the vulnerable. Be positive. Stay safe and healthy.
We appreciate the business of our loyal customers and will continue to serve you to the best of our abilities.
View our country specific policies, modified hours, and contact info here:
THE VERDUYN TARPS TEAM